Refund & Cancellation Policy

1. Overview

At lionrockx, we strive to provide reliable and high-quality digital gaming services. However, refund requests will only be considered under the specific circumstances outlined below.

2. Eligible Refunds

You may be eligible for a refund if:

• Your payment was completed, but the requested boosting, coaching, or in-game service has not been initiated or delivered
• You accidentally made a duplicate payment for the same order
• The transaction was unauthorized or identified as fraudulent

3. Ineligible Refunds

Refunds will not be issued for:

• Services that are partially or fully completed
• A change of mind or dissatisfaction after the order has been placed and accepted

4. How to Request a Refund

To request a refund, you must:

• Email info@lionrockx.com within 7 days of your order date
• Provide your Order ID and a brief explanation of the reason for your request

5. Processing Time

• Once your refund request is reviewed and approved, refunds will be processed within 7–10 business days
• Refunds are issued via the original payment method only